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The following applies to Web Hosting and POP email accounts. This article covers mail client setup to connect to POP mail servers.
The following instructions apply to Outlook 2007/2010/2013.
- In Windows go to Start > Control Panel > Mail.
- If you cannot locate the Mail icon within Windows Control Panel, try the following steps:
- To the left of the Windows Control Panel, but in the same window, select Classic View.
- If Mail still does not appear as an individual icon, look for it under Show 32-bit Control Panel Items.
- Click Show Profiles and click Add.
- Specify your Profile Name (can be anything) and click OK.
- Choose Manual setup or additional server types and click Next.
- Choose POP or IMAP and click Next (can also be called Internet E-Mail).
- Type in the settings:
- Your Name: Display Name of the user
- Account Type: Choose POP3 or IMAP.
- Incoming/Outgoing mail server: There are two possible server names to use:
- If you want to use SSL encryption please use server name from HostPilot® Control Panel > Mail Server > Mail Server Settings > General Information > Mail Server Name
- If SSL encryption is not necessary please use server name mail.your_domain.com (will work if this DNS record pointing to Intermedia mail server)
- User Name: Full email address of mailbox.
- Password: Mailbox password.
- Click More Settings > Outgoing Server and check My outgoing server (SMTP) requires authentication box.
- Switch to Advanced tab and put in the settings
- Option 1: Encrypted Connection (SSL)
- Incoming Server (POP3): 995
- Incoming Server (IMAP): 993
- This server requires an encrypted connection (SSL) box should be checked.
- Outgoing Server (SMTP): 465 or 587
- Use the following type of Encrypted connection (for Outgoing Server): SSL
- Option 2: Non Encrypted Connection (No SSL)
- Incoming Server (POP3): 110
- Incoming Server (IMAP): 143
- Outgoing Server (SMTP): 25 or 1025
- Click OK > Next > Finish
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